Sessions

Growing Your Footprint

Effective management of transitions can be a complex process for senior housing manager/operators. This session will focus on the essential elements needed to achieve a smooth transition – both for the operator who is departing and the new operator with an emphasis on cultural alignment, people fit, and systems capacity.

An expert panel will share firsthand accounts of their successes and challenges in onboarding and offboarding, highlighting what worked well and where they encountered pitfalls. Attendees will leave with a 10-point checklist of critical steps that should never be overlooked when onboarding and offboarding, ensuring each transition is as seamless as possible for staff and residents alike.