Starting May 7, 2025

Indianapolis, IN

Sessions

Thursday, May 08, 2025

Becoming a Great Multi-Site Operator



Date and Time:Thursday, May 08, 2025 | 12:00 pm - 12:45 pm

Speaker

David Mills

President & COO

AgeWell Living

Speaker

Cooper Vittitow

Co-Founder/President

Civitas Senior Living

Moderator

Lisa McCracken

Head of Research & Analytics

NIC

Growing Your Footprint

To thrive in senior housing, operators must know their product as well as they know their customers. This session will highlight essential strategies for defining your operational strengths and building scalable infrastructure. Panelists will discuss the effective use of data, the importance of surveys, and fostering a supportive workplace culture to enhance multi-site operations. Leave with a clear framework for managing people, processes, services, and offerings that drive success.